At RefrigerantHub, customer satisfaction is our priority.

If you receive a defective, damaged, or incorrect product, please contact us as soon as possible.

Damaged Products

If your item arrives damaged during shipping, please contact us within 48 hours of delivery and provide:

  • Order number
  • Description of the issue
  • Clear photos of the product and packaging

Defective Products

Products that arrive defective may qualify for replacement after inspection and approval.

Replacement Process

Once your request is reviewed and approved, we will provide replacement instructions.

Replacement products will be shipped at no additional cost when the issue is confirmed to be caused by manufacturing defects or shipping damage.

Non-Eligible Situations

Warranty or replacement requests may be denied if:

  • The product was misused.
  • The product was modified.
  • Damage resulted from improper installation or handling.
  • The issue falls outside the applicable return period.

Contact Us

RefrigerantHub

Adress: :209 3rd Ave N, Stanford, MT 59479, USA

Email: contact@refrigeranthub.com

Phone: +1 (607) 224-9750